Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.



1288 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Duane & Jane S.

from Johnstown Mar. 18, 2020


Top reason: The delivery team was really helpful and kind. We are happy with the new fridge.

One thing: Nothing at this time

Linda B.

from Sharon Springs Mar. 18, 2020


Top reason: Ken did a wonderful job for service today. He's very smart and knowledgeable about all the appliances. I was very happy with our service.

One thing: Nothing at all

Linda K.

from Gloversville Mar. 18, 2020


Top reason: The delivery guys Greg and Mike were excellent! They were very friendly and professional. Bonnie was so helpful and picked the perfect chair for me.

One thing: Nothing at all.

Kaci C.

from Gloversville Mar. 18, 2020


Top reason: The tech was very nice, fast, and efficient.

Luke & Toni Anne J.

from Little Falls Mar. 18, 2020


Top reason: Justin did a nice job with our repair. Thank you for the excellent service.

One thing: Nothing at this time.

Tom & Joanie F.

from Broadalbin Mar. 18, 2020


Glenn & Deborah W.

from Cobleskill Mar. 18, 2020


Top reason: The furniture is perfect! Just the right size and I love the color.

Keith M.

from Gloversville Mar. 18, 2020


Top reason: I really enjoy doing business with you folks. It's not my first time and it won't be the last.

One thing: Nothing at all

Gerald & Fay M.

from Canajoharie Mar. 18, 2020


Top reason: Nice set of delivery men and Joshua was very helpful in the store while we were selecting.

Gabrielle I.

from Esperance Mar. 18, 2020


Top reason: Justin was wonderful with installing our new dishwasher. We are very pleased with our purchase.

One thing: Nothing at this time.

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