Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.



1277 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Lou & Beth T.

from Amsterdam Feb. 22, 2021


Top reason: Fast and easy delivery. The recliner is perfect!

One thing: Nothing at this time

Robert & Mary R.

from Broadalbin Feb. 20, 2021


Top reason: Everything was perfect!

Christine G.

from Gloversville Feb. 20, 2021


Top reason: Everything went good!

CJ & Marion E.

from Amsterdam Feb. 20, 2021


Top reason: The staff is wonderful.

William & Aime B.

from Gloversville Feb. 20, 2021


Top reason: Everything went wonderful! Delivery team was geat!

Nathan B & Nicole W

from Amsterdam Feb. 20, 2021


Top reason: Everyting went very well. Delivery team was great.

One thing: Guest said he always has to call us and nobody call's him to update him with an ETA. Guest also said he think's we need to change the delivery times for customers.

Eugene & Sharon Y.

from Gloversville Feb. 20, 2021


Top reason: Everything went fine!

Deanna P.

from Troy Feb. 20, 2021


Top reason: Wonderful delivery! My husband and I have been relaxing on the new sofa sleeper all day.

One thing: Nothing at this time.


from Northville Feb. 19, 2021


Top reason: We are moving into our new home and are looking forward to our new beds. The delivery guys were very polite.

Kirk & Joyce H.

from Gloversville Feb. 19, 2021


Top reason: We love our new range. The delivery team was very efficient.

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