Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1310 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Keith & Linda T.

from Gloversville Dec. 13, 2018

10

Top reason: Delivery went very well. The guys were so nice.

One thing: Nothing

Lexington-Northampton

from Johnstown Dec. 13, 2018

10

Top reason: Our delivery went great. We had no issues.

Anonymous

from Northville Dec. 13, 2018

10

Top reason: Service went great. Ken is a good guy.

Mary G.

from Gloversville Dec. 13, 2018

10

Top reason: Delivery went very well.

One thing: I haven't used the machine yet but will call when I use it and if I have problems.

Vida K.

from Johnstown Dec. 13, 2018

10

Top reason: All went well with my delivery. I can not wait to receive my bedding now.

Luella L.

from Galway Dec. 13, 2018

10

Top reason: The delivery went very smooth. We are excited about our new washer and dryer.

Anonymous

from Mayfield Dec. 13, 2018

10

Top reason: Service was great.

One thing: nothing yet.

Philip & Barbara

from Northville Dec. 13, 2018

10

Top reason: The tech was wonderful.

Lexington-Townsend

from Johnstown Dec. 13, 2018

10

Top reason: Our delivery went great. We had no issues.

Lexington-Oppenheim DT

from Johnstown Dec. 13, 2018

10

Top reason: Our delivery went great. We had no issues.

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