Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1125 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Mark & Kelly C.

from Northville Apr. 19, 2019

10

Top reason: Everything so far is good.

One thing: Nothing yet

Rich & Nancy C.

from Johnstown Apr. 19, 2019

10

Top reason: So far so good, everything seems to be working well, any issues we have had you guys always make it right.

One thing: No complaints.

Bob & Caroline G.

from Johnstown Apr. 19, 2019

10

Top reason: Delivery went very well. We are very happy.

One thing: No issues

Leonard & Nancy H.

from Mayfield Apr. 19, 2019

10

Top reason: Everything went so well the guys were fantastic you could not have asked for two better delivery guys & Maggie was such a pleasure to work with she was very helpful and professional.

One thing: No complaints.

Elizabeth H.

from Gloversville Apr. 19, 2019

10

Top reason: Everything went very well Whitney helped me pick ut my new dishwasher she was terrific & Justin was so thorough an went over everything with me before he left showed me how everything works so I am very happy with my service yes you guys did a great job.

One thing: No complaints.

Heather I.

from Northville Apr. 19, 2019

10

Top reason: Everything went very well the guys called before they got here and were very professional and friendly. We have been working with Joe for a while now and we always have excelllent service.

One thing: No complaints.

Joe & Michelle S.

from Mayfield Apr. 19, 2019

10

Top reason: Everything went very well, Teddi helped us find our appliances she was very knowledgeable & professional. Justin was very kind & courteous called us to let us know when he was on the way which is very convenient, we have a lovely experience shopping with you folks.

One thing: No complaints.

Johnstown

from Johnstown Apr. 19, 2019

10

Top reason: The team was excellent. Ruby & Quiri should be proud.

One thing: Nothing

Anonymous

from Northville Apr. 19, 2019

10

Top reason: Service was excellent.

John & Jeannine S.

from Caroga Lake Apr. 19, 2019

10

Top reason: Everything was great. The delivery was nice and Tony did a good job.

One thing: Nothing

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