Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1145 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Anonymous

from Amsterdam Jun. 24, 2019

10

Top reason: The tech did a fantastic job.

Anonymous

from Amsterdam Jun. 24, 2019

10

Top reason: The service went well. The gentleman is very nice and he explained to me how to use the machine more efficently.

Anonymous

from Johnstown Jun. 24, 2019

10

Top reason: Ken is wonderful. I never have any complaints about him. We will be down to buy a new stove soon.

Anonymous

from Hagaman Jun. 24, 2019

10

Top reason: Everything went well with the service.

One thing: Nothing. We had no issues.

Anonymous

from Gloversville Jun. 24, 2019

10

Top reason: I wasn't home for delivery my son was, but thank you for calling!

Anonymous

from Amsterdam Jun. 24, 2019

10

Top reason: Everything went great, thanks

Domenico D.

from Gloversville Jun. 24, 2019

10

Top reason: My delivery went well. The guys did a nice job.

Katrin P.

from Johnstown Jun. 24, 2019

10

Top reason: Our new furniture looks absolutley beautiful. The delivery guys did a great job.

Albert & Deborah L.

from Gloversville Jun. 24, 2019

10

Top reason: Everything was great. The beds are the right height now and we are very happy.

One thing: Nothing right now

Katrin P.

from Johnstown Jun. 24, 2019

10

Top reason: Our furniture looks great. The delivery went great.

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