Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.



1170 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Stanley A.

from Amsterdam Apr. 24, 2018


Top reason: Everything went awesome! The guys did a marvelous job!

Carol K.

from Gloversville Apr. 24, 2018


Top reason: Delivery was great. The chair is beautiful and comfortable.

One thing: Nothing

Dawn M.

from Fultonville Apr. 24, 2018


Top reason: Everyone was so great to me!


from Fonda Apr. 24, 2018


Top reason: Service was good and Kenny was good.

Jim & Penny R.

from Gloversville Apr. 24, 2018


Top reason: Exchange went very well.

One thing: Nothing


from Amsterdam Apr. 24, 2018


Top reason: Delivery team was very friendly and the exchange went well.


from Scotia Apr. 24, 2018


Top reason: New bed is in and can't wait to use it!


from Johnstown Apr. 24, 2018


Top reason: The service staff was great.

Greg & Julia F.

from Latham Apr. 24, 2018


Top reason: Awesome job all around. Good service and delivery.

Kyle & Alyx H.

from Saratoga Springs Apr. 24, 2018


Top reason: You guys made it very easy the whole time from start to finish it's been an awesome experience.

One thing: No I cannot think of anything at this time.

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