Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1458 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Anonymous

from Amsterdam Aug. 3, 2020

10

Top reason: The service went great and the technican did a fantastic job.

Michael & AnnMarie D.

from Amsterdam Aug. 3, 2020

10

Top reason: The delivery team was professional and caring. We are pleased with our Ashley HomeStore purchases.

One thing: Nothing at this time

Eric D.

from Amsterdam Aug. 3, 2020

10

Top reason: All went well with the delivery and the new cocktail table is very nice.

One thing: Nothing at this time

Jesse C.

from Gloversville Aug. 1, 2020

10

Top reason: Delivery went great.

Kenneth W.

from Johnstown Aug. 1, 2020

10

Top reason: All went well today with the delivery. The new washer machine is beautiful.

One thing: Nothing at this time

Paul & Dottie M.

from Johnstown Aug. 1, 2020

10

Top reason: All went really well with the delivery. The new dishwasher is very nice.

One thing: Nothing at this time.

DOn C.

from Speculator Aug. 1, 2020

10

Top reason: Working with Amy was a true pleasure and the delivery team were so professional while in my home.

Jim & Kim I.

from Burnt Hills Aug. 1, 2020

10

Top reason: The delivery team was excellent. Maggie has been a wonderful sales person. We are very pleases with all our appliance purchases.

One thing: Nothing at this time

CJ & Irene S

from Tribes Hill Aug. 1, 2020

10

Top reason: Everything is well the service was great

One thing: n/a

Kelly S.

from Hagaman Aug. 1, 2020

10

Top reason: All is good thanks

One thing: n/a

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