Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1243 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Jeff & Kathy C.

from Mayfield Jun. 28, 2022

10

Top reason: The delivery went good.

Nicole B.

from Amsterdam Jun. 28, 2022

10

Top reason: I can not wait to sleep on my new mattress. The delivery guys were professional and nice.

One thing: Nothing at this time

Barbara T.

from Ballston Spa Jun. 28, 2022

10

Top reason: Two really kind delivery men set up my new dining table and chairs. I am lovin it! Thank you so much.

One thing: Nothing at this time

Jay S.

from Saratoga Springs Jun. 28, 2022

10

Top reason: Perfect delivery! And a really nice sofa sleeper.

One thing: Nothing at this time

Kevin Q.

from Ballston Spa Jun. 28, 2022

10

Top reason: Outstanding delivery and professional men. I am pleased with my experience at the Ashley store.

One thing: Nothing at this time

Donna G.

from Stephentown Jun. 28, 2022

10

Top reason: Everything went very well for me today. The sectional has finally filled the room.

One thing: Nothing at this time

Kimberly B.

from New Baltimore Jun. 28, 2022

10

Top reason: Wow! I didn't realize how big the dresser is until delivery. Either way, I am pleased.

One thing: Nothing at this time

Jake S.

from Gloversville Jun. 28, 2022

10

Top reason: My wife said the sofa and loveseat look very nice. Thank you for calling to make sure all went well.

One thing: Nothing at this time

Linda I.

from Galway Jun. 28, 2022

10

Top reason: Kind, professional delivery men. Everything looks wonderful.

One thing: Nothing at this time

Christine H.

from Saratoga Springs Jun. 28, 2022

10

Top reason: Smooth delivery and kind people.

One thing: Nothing at this time

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