Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

947 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Moreau, Angela

from Schenectady Apr. 1, 2025

10

Top reason: OMG awesome. Everything really went great. You have a good group of men you send out here. They are so nice, and do a great job, very friendly. I actually am looking at the table now as we speak. And I just love it. It looks great. I am so happy I stopped in, Thank you guys so much for everything you have done. I know I will be in again

One thing: NA

Schimmer, Ray & Karen

from Delmar Apr. 1, 2025

10

Top reason: everything went great! Delivery team are great guys they do a wonderful job. Thank you

One thing: NA

Jared & Stephanie G.

from Schenectady Apr. 1, 2025

10

Top reason: Our reclining sofa looks beautiful. My wife and I are very pleased.

One thing: Nothing at this time

Frances R.

from Castleton on Hudson Apr. 1, 2025

10

Top reason: Wow! My furniture looks amazing. I am so happy. The delivery men were kind and professional.

One thing: Nothing at this time

Etherton, Nicholas & Ruth

from Johnstown Mar. 31, 2025

10

Top reason: very well, everything went great. The delivery team is very nice they do a great job. Thank you

One thing: NA

Hawver, Paul & Kathe

from Johnstown Mar. 31, 2025

10

Top reason: very well, the team works so fast! They got everything in and set up within 20 min. I'm washing my first load right now! thank you for calling everything has gone great

One thing: NA

Adam & Laura S.

from Amsterdam Mar. 29, 2025

10

Top reason: Matt had everything we needed with him and he was able to get us back on track in no time at all.

Lisa H

from Albany Mar. 29, 2025

10

Top reason: Everything went great- our things were here early and the team was very polite.

Deborah & Lyle W

from Schenectady Mar. 29, 2025

10

Juleica O

from Amsterdam Mar. 29, 2025

10
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