Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1038 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Anonymous

from Gloversville May. 20, 2025

10

Anonymous

from Gloversville May. 20, 2025

10

St. Pierre, Claudia

from Schenectady May. 20, 2025

10

Top reason: Amazing. Absolutely amazing. They definiitley turned things around. Thank you so much

One thing: NA

Taylor, Bryan

from Gloversville May. 20, 2025

10

Top reason: everything went very well. Nick was on top, he was very nice, professional, he came in and got things done. Thank you for the f/u call

One thing: NA

Carroll, Patrice

from Saratoga Springs May. 20, 2025

10

Top reason: It went very well. The delivery guys do a great job. Very nice guys. Everything has gone smoothly. Thank you for the follow up

One thing: NA

Anonymous

from Altamont May. 20, 2025

10

John & Doreen K.

from Gloversville May. 20, 2025

10

Top reason: The Team was great to work with and service is very easy to talk to.

James & Cindi W.

from Johnstown May. 19, 2025

10

Top reason: My wife mentioned that the delivery men were kind and helpful. I am happy with the recliner; it looks comfortable.

One thing: Nothing at this time

Hinkle, Jim & Linda

from Johnstown May. 19, 2025

10

Top reason: Everything went great. Those guys are awesome! They really do a great job. We are all set with everything though. Thank you

One thing: NA

Salatel, Jeffrey & Paula

from Johnstown May. 19, 2025

9

Top reason: eveyrthing went okay the fridge does not fit though. The fridge delivered is 33' and I have a max space for 30'. Advised guest that guest advisor will f/u regarding item. Other than that everything has gone just fine

One thing: NA

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