Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1050 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Anonymous

from Sprakers Mar. 26, 2025

10

Anonymous

from Dolgeville Mar. 26, 2025

10

Jake & Arizona D.

from Amsterdam Mar. 26, 2025

10

Top reason: My wife said the furniture looks amazing and that the delivery guys were kind.

One thing: Nothing at this time

Pedroo & Katherine G.

from Schoharie Mar. 26, 2025

10

Top reason: We love the new furniture. And plan to shop at the Ashley store, again.

One thing: Nothing at this time

Blake H.

from Fonda Mar. 26, 2025

10

Top reason: My son is very pleased with the new sectional. Thank you for the kind delivery service.

One thing: Nothing at this time

Olga P.

from Amsterdam Mar. 26, 2025

10

Top reason: Kind and caring delivery men. My sectional looks good.

One thing: Nothing at this time

Audra W.

from Cherry Valley Mar. 26, 2025

10

Top reason: Thank you the follow up call and the excellent service.

One thing: Nothing at this time

John K.

from Cherry Valley Mar. 26, 2025

10

Top reason: Smooth sailing for the delivery. Nice furniture.

Giardino, Joseph T. & Loretta

from Amsterdam Mar. 25, 2025

9

Top reason: everything went good. no issues

One thing: recommendation when the guys are delivering and removing an item like a fridge from a box they should bring something with them to wipe it down/ clean things like hand prints off after.

Pedrick, Amy

from Amsterdam Mar. 25, 2025

10

Top reason: very well, everything went great. great job. thank you

One thing: NA

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