Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Your Complete Home Furnishings Super Center

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Yelp and Google Places pages.



894 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Penny M.

from Canajoharie Oct. 26, 2016


Top reason: Delivery went very well. The guys were nice and early and guest is very happy.

One thing: Nothing.

Robert & Clara M.

from Sprakers Oct. 26, 2016


Top reason: Delivery went well. So far Mrs. Mount likes the washer.

One thing: Nothing yet.


from Jefferson Oct. 26, 2016


Top reason: Delivery went well. Delivery team arrived and brought it upstairs with no problem and did a great job.

Lou & Ann

from Johnstown Oct. 25, 2016


Top reason: Every person I work with at Ruby & Quiri is amazing. I've been doing business with R&Q since 1984 and have nothing but kind words to say. You need great people to keep a business going and that is what you find every time you go.

Joshua & Kimberly

from Fort Plain Oct. 25, 2016


Top reason: The service went very well and I am using the washer.

Peter & Kathie

from Johnstown Oct. 25, 2016


Top reason: The service went well. Ken always does a good job.


from Albany Oct. 25, 2016


Top reason: Delivery team was friendly and got the futon in with no issues.

Ed & Irene

from Fort Plain Oct. 25, 2016


Top reason: We always have great service and that is what counts.

Chuck & Lisbeth B.

from Ballston Lake Oct. 25, 2016


Steve & Wanda

from Johnstown Oct. 25, 2016


Top reason: FFantastic delivery team !

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