Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

971 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Lisa W

from Rock City Falls Feb. 6, 2025

10

Top reason: My husband mentioned the delivery men were great. We love the sofa and chair.

One thing: Nothing at this time

John T

from Clifton Park Feb. 6, 2025

10

Top reason: Beautiful furniture. The delivery men were professional.

One thing: Nothing at this time

Hanifin, Joseph & Bonnie

from Fort Plain Feb. 5, 2025

10

Top reason: everything went very well, thank you so much. I'm very pleased, the guys did a great job. Just waiting for my back order item to come in. But again im pleased

One thing: NA

Phair, Mike & Regina

from Fort Plain Feb. 5, 2025

10

Top reason: everything has gone very well, I am in the process of completing a load so far no leaks everything is going as it should, the team did a good job. Thank you

One thing: NA

Nesheiwat, David

from Esperance Feb. 5, 2025

10

Top reason: I wasn't there myself, but I heard everything went very well, and the delivery guys did a good job. I appricate you guys so much thank you

One thing: NA

Kowalski, Kevin & Pam

from Fultonville Feb. 5, 2025

10

Top reason: everything went very well

One thing: NA

Sanganetti, Allison

from Schoharie Feb. 5, 2025

10

Top reason: everything went very well, Yes everything went great! The guys are super nice and did a great job.

One thing: NA

Gonzalez, Fernado & Theresa

from Cobleskill Feb. 5, 2025

9

Top reason: everything went alright. yup everythings fine

One thing: I wish the guys wore booties or you guys provided them with booties because they tracked stuff all over my floors and I had re sweep and mop them

Christman, Warren & Cindy

from Fort Plain Feb. 5, 2025

10

Top reason: NA

Battisti, Nicholas

from Fultonville Feb. 5, 2025

10

Top reason: I believe everything went good. I had someone over there, So I wasnt there myself and havent seen it yet. However its all there and so far everything is good!

One thing: NA

View More