Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1243 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Anonymous

from Amsterdam Jan. 21, 2019

10

Top reason: Everything was just fine with the service and everything.

One thing: Nothing at all.

Anonymous

from Amsterdam Jan. 21, 2019

10

Top reason: Service went very well. The technician was very nice and polite and I appreciate him coming out on such a cold and miserable day.

Brian & Kimberly M.

from Gloversville Jan. 21, 2019

10

Top reason: I was very happy with my service at the store Tony always helps us find everything we need and the delivery guys did a great job coming out in the cold today they were very professional and respectful.

One thing: No complaints.

Anonymous

from Amsterdam Jan. 21, 2019

10

Top reason: Everything was great from purchasing to getting items delivered

Anonymous

from Amsterdam Jan. 21, 2019

10

Top reason: My experience was perfect! Will be in again

Anonymous

from Fonda Jan. 21, 2019

10

Top reason: Perfect experience!

Anonymous

from Tribes Hill Jan. 21, 2019

10

Top reason: Exeperience was good, thank you

Anonymous

from Broadalbin Jan. 21, 2019

10

Top reason: Everything was wonderful!; Delivery men and service

Joe & Lisa G.

from Johnstown Jan. 19, 2019

10

Top reason: Everything went very well the gusy did a great job today with the delivery. Joshua helped us find everything we needed in the store we are very happy with our service.

One thing: No complaints.

Hettie K.

from Mayfield Jan. 19, 2019

10

Top reason: I am very happy. Everyting was great.

One thing: Not a thing

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