Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Your Complete Home Furnishings Super Center

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Yelp and Google Places pages.



872 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Andy & Grace

from Gloversville Aug. 31, 2016


Top reason: Ken was very confident will doing the repair. The service team is very professional.

Anthony & Penelope

from Gloversville Aug. 31, 2016


Top reason: Delivery team and warehouse team are marvelous. They did a great job.


from Gloversville Aug. 31, 2016


Top reason: Ruby & Quiri has great people working for them! Everyone was very friendly and kind.

Pete & Jeanine P.

from Johnstown Aug. 31, 2016


Top reason: Service went very well. Zack was able to do the service very quickly and customer is all set.

One thing: Nothing


from Fort Plain Aug. 31, 2016


Top reason: Tim did a great job today he was able to not olny fix one issue but three.


from Gloversville Aug. 31, 2016


Top reason: Wsher is running good right now. Ken didn't find any problem but it went and made sure everything in the washer was aattached correctly.

Mark & Patricia

from Gloversville Aug. 31, 2016


Top reason: The service went very well and at this time the dryer seams to be working just fine.

Patricia L.

from Johnstown Aug. 31, 2016


Top reason: Ken was on time did his job and out he went. The store as a whole is great as well everyone is willing to help.

Jean H.

from Springfield Center Aug. 31, 2016


Top reason: Delivery went very good.

One thing: Guest was asking about charging ports for the adjustable base. She said Don told her they would come with it and they should be on the side but she cant find them.


from Palatine Bridge Aug. 31, 2016


Top reason: Ruby and Quiri always has fast and friendly service.

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