Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Your Complete Home Furnishings Super Center

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

754 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

George & Cindy

from Johnstown Mar. 28, 2017

10

Top reason: We were very pleased with the service. The microwave works great.

Alice

from Gloversville Mar. 28, 2017

10

Top reason: The service went well. The technician was polite and efficient,

Kevin & Keirstin

from Gloversville Mar. 28, 2017

10

Top reason: The service went well.

Joseph & Desiree

from Fonda Mar. 28, 2017

10

Top reason: The ice maker is working. We are very pleased.

Steven & Diane

from Gloversville Mar. 28, 2017

10

Top reason: Very happy with everything from Ruby & Quiri. Delivery team was very professional and everything looks great.

Connie

from Amsterdam Mar. 28, 2017

10

Top reason: Perfect delivery and set up. They were quick and did a very nice job.

John

from Amsterdam Mar. 27, 2017

10

Top reason: The service went well.

Michael & Mary

from Johnstown Mar. 27, 2017

10

Top reason: We shop with Ruby & Quiri because of the great service.

Rich & Elizabeth

from Johnstown Mar. 27, 2017

10

Top reason: The technician was knowledgeable and explained what was needed. We decided to buy a new dishwasher and will be in soon to purchase one.

Anonymous

from Johnstown Mar. 26, 2017

10

Top reason: Delivery went great!

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