Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Your Complete Home Furnishings Super Center

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Yelp and Google Places pages.



809 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...


from Fultonville Feb. 22, 2017


Top reason: Delivery team was in and out in no time at all.

Konstantino & Christina

from Johnstown Feb. 22, 2017


Top reason: Zack did a great job with the install and the hood is all in place.


from St. Johnsville Feb. 22, 2017


Top reason: The tech did a fine job.

Harold & Glenda

from Fort Plain Feb. 22, 2017


Top reason: The staff does a wonderful job in taking care of the customer.

John & Peggy

from St. Johnsville Feb. 22, 2017


Top reason: The delivery team was wonderful. They are both Mr. Personalities and did a great job today with the delivery.

Phil & Maria

from Northville Feb. 22, 2017


Top reason: Washer and dryer look amazing. Can't wait to start using them.


from Gloversville Feb. 22, 2017


Top reason: Delivery went fine. No problems at this time.

Marty & Diane

from Fultonville Feb. 21, 2017


Top reason: The service went very well.

Rudy & Karen

from Palatine Bridge Feb. 21, 2017


Top reason: The service went very well. When we see Ken walk through the door, we know things will be done efficiently and correctly.

Thomas & Jean

from Fonda Feb. 21, 2017


Top reason: The team was great. I am very happy with my new washer and dryer selection.

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