Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Your Complete Home Furnishings Super Center

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Yelp and Google Places pages.



869 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

John R.

from Amsterdam Jan. 19, 2017


Top reason: The guys did a great job. Everything went smooth.

James & Linda J.

from Amsterdam Jan. 19, 2017


Top reason: My new desk looks perfect!

John & Angela F.

from Fort Johnson Jan. 19, 2017


Top reason: Everything was absolutely amazing. Randy and Brenden worked fabulously together. I felt so comfortable with them in my home. The furniture is better than I dreamed of, and I will not be leaving home for a long time!!! Thank you Ruby & Quiri!!

Scott & Bonnie

from Gloversville Jan. 18, 2017


Top reason: Tim did a great job. Furniture is much better now.

Edward & Christine

from Fultonville Jan. 18, 2017


Top reason: Great delivery as always. Amy is great too!

William & Linda

from Gloversville Jan. 18, 2017


Top reason: Chair is all set up and working great. Delivery team came in and set it up with no hassle at all.


from Fort Plain Jan. 18, 2017


Top reason: Fantastic!

Fred & Ann

from Johnstown Jan. 18, 2017


Top reason: Everything was fine.

Joseph & Ursula

from Gloversville Jan. 18, 2017


Top reason: Very happy with the new hutch. Looks great and it is exactly what we wanted.

Roger & Ann

from St. Johnsville Jan. 18, 2017


Top reason: Tim did and amazing job. Did not realize it was such a big job that he had to perform and he really did excellent.

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