Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.



1287 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Kim W.

from Johnstown Oct. 16, 2018


Top reason: Love the new appliances. Delivery team was great, they arrived early and brught everything in without a hitch.

Steven & Shelly R.

from Gloversville Oct. 16, 2018


Top reason: Everything went Aye Aye Aye Okay and I always highly recommend Ruby & Quiri to all my friends and family.

One thing: Never any complaints.


from Gloversville Oct. 16, 2018


Top reason: Service went really good. The tech is very knowledgeable and explained everything.

One thing: nothing at this time.


from Gloversville Oct. 16, 2018


Top reason: Service went good, Thank you.

One thing: no, nothing.


from Carlisle Oct. 16, 2018


Top reason: Service call went wonderful. Ken fixed the oven right up.

One thing: Nothing at all.


from Gloversville Oct. 16, 2018


Top reason: Service went beautifully.

One thing: Nothing

Frank & Deanna M.

from Gloversville Oct. 16, 2018


Top reason: The delivery guys did a wonderful job they were very polite & friendly & professional. I am very happy with the service I received.

One thing: No I have no complaints.

Dorothy S.

from Amsterdam Oct. 16, 2018


Top reason: Everything went well, thank you for your business.

Andrew & Susan M.

from Saratoga Springs Oct. 16, 2018


Top reason: I was having couch picked up by delivery men. Deliveyr men were very good this time around. Will be making future purchases.

Patrick & Michelle G.

from Mayfield Oct. 16, 2018


Top reason: No issues, thanks

View More