Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

  • Add us on Google Plus
  • Follow us on Pinterest
  • Visit us on Facebook
  • Visit us on Twitter
  • View Our Youtube Channel
  • Follow us on Instagram
Your Complete Home Furnishings Super Center

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

941 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Anonymous

from Johnstown Aug. 29, 2017

9

Top reason: Delivery team was excellent, all employees were very good just the dresser being a little marked up prevents it from being a 10.

One thing: Inspect the items more before bringing to the customers home.

Jennifer

from Johnstown Aug. 29, 2017

10

Top reason: Very nice delivery today by Andrew & Austin.

Lexington-Townsend

from Johnstown Aug. 29, 2017

10

Top reason: Everything is here no problems.

Rick

from Gloversville Aug. 28, 2017

10

Top reason: The service team is amazing, I was able to call in and s tech was able to come over within a few hours for my no cool refrigerator.

Tom & Kathleen

from Tribes Hill Aug. 28, 2017

10

Top reason: The tech did a wonderful job.

Pete & Chris

from Fort Johnson Aug. 28, 2017

10

Top reason: The service staff is great.

Cheryl

from Amsterdam Aug. 28, 2017

10

Top reason: The tech was great, he had a lot of information to give.

Carl & Marie

from Amsterdam Aug. 28, 2017

10

Top reason: The service tech did a good job.

Edwin & Donna

from Gloversville Aug. 28, 2017

10

Top reason: The service tech was great.

Jason & Melissa

from Johnstown Aug. 28, 2017

10

Top reason: The service tech did a great job.

View More