Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.



1243 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Jay & Mary D.

from Gloversville Jan. 19, 2019


Top reason: We are very pleased with the whole experience. Everything from start to finish was great. The delivery guys took their time and were awesome.

One thing: Nothing

Jennifer P.

from Johnstown Jan. 19, 2019


Top reason: Everything was good. The delivery team was very nice.

One thing: Nothing

Carl E.

from Gloversville Jan. 19, 2019


Top reason: Everything was awesome ! I am very happy.

One thing: Not a thing

Kay F.

from Gloversville Jan. 19, 2019


Top reason: Everything went well and everyone is very nice. I havent had a chance to try the recliner but it looks very nice.

One thing: Nothing now

Lynsay W.

from Fort Johnson Jan. 19, 2019


Top reason: Everything went very well I ordered online & the whole process went very well.

One thing: No complaints.

Dan M.

from Amsterdam Jan. 19, 2019


Top reason: Delivery went great! We even got Santa Cash to use, so we are coming back in to buy more!

James J.

from Schenectady Jan. 19, 2019


Top reason: Delivery was excellent. Thank you.

Stefanie P.

from Schenectady Jan. 19, 2019


Top reason: Delivery was AMAZING! The product is even more beautiful than I remember! The delivery team let my son 'help' them, he is young and this was exciting to him​, so it' just amazing how respectful and nice they were. Love Love Love everything.

Jonathan & Dee P.

from Athens Jan. 19, 2019


Top reason: Everything went well for delivery your guys were professional and polite, and Tekeilla was absolutely fabulous, she helped us find everything we were looking for and we are so thrilled with all the new furniture it looks great.

One thing: No complaints.

Albert & Maria C.

from Johnstown Jan. 18, 2019


Top reason: My new washer is perfect. I had a fantastic shopping experience and will be back to shop. The delivery guys were awesome.

View More