Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1410 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Raymond H

from Gloversville Oct. 20, 2019

8

Top reason: delivery went good but the guys forgot to to take the shipping screws and the straps from the furniture. other than that i am happy with the overall experience.

Jill M.

from Gloversville Oct. 19, 2019

10

Top reason: Always a good expierence with Ruby & Quiri, and will continue to come back!

Katie E.

from Amsterdam Oct. 19, 2019

10

Top reason: Everything went great!

Joshua W.

from Johnstown Oct. 19, 2019

10

Top reason: Everything went very well the appliances look great the guys called before they arrived & did a great job.

One thing: No complaints

Chris & Kristina Q.

from Caroga Lake Oct. 19, 2019

10

Top reason: Everything went very well the guys did an excellent job today replacing our new waterline today.

One thing: No complaints.

Cathy S.

from Johnstown Oct. 19, 2019

10

Top reason: Everything went very well the dryer is running well I absolutely love it. Bonnie was very nice to deal with in the store she helped me find almost the exact one I wanted to replace. I am very happy.

One thing: No complaints.

Howard & Theresa O.

from Johnstown Oct. 19, 2019

10

Top reason: Everything was great. Always buys from Ruby & Quiri.

James & Chantal C.

from Tribes Hill Oct. 19, 2019

10

Top reason: Everything went very well I am so excited about my new mattress I cannot wait to go to sleep tonight you guys have been absolutely fabulous to work with through this whole experience. Jeff is an awesome guy to work with we are so thrilled.

One thing: No complaints.

Dorothy H.

from Gloversville Oct. 19, 2019

10

Top reason: Delivery team was great, Great service all around!

Erjon & Marilda P.

from Loudonville Oct. 19, 2019

10

Top reason: Everything went so well the guys did a greay job we love the new bed. We always recommend you guys to everyone you do such a great job.

One thing: No complaints.

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