Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

902 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

John & Susan L.

from Northville Jun. 19, 2020

10

Top reason: I had a very good experience with everyone the delivery team was very great and helpful in explaining things. Thank you!!

One thing: n/a

Daniel & Melanie F.

from Northville Jun. 19, 2020

10

Top reason: Everything went very well the guys did a great job delivering today Bonnie was great to work with in the store we had excellent service all around.

One thing: Nothing at all.

Dale & Joanne B.

from Speculator Jun. 19, 2020

10

Top reason: Overrall service was amazing! The delivery team was so kind and wonderful! Thank you for not only delivering but making sure everything was hooked up!

One thing: N/a

Howard & Diane T.

from Gloversville Jun. 19, 2020

10

Top reason: Everything the company has done for me so far has been great! I appreciate everything thank you!

One thing: n/a

Stewart & Tammy D.

from Johnstown Jun. 19, 2020

10

Top reason: Everything went very well the delivery guys were super friendly very nice, Carrie was nice & friendly in the store we are very happy with the new fridge.

One thing: nothing at all.

J & R Eldredge Inc.

from Lake Pleasant Jun. 19, 2020

10

Top reason: I had a great experience- whoever assisted me was so helpful. Thank you!

One thing: n/a

Ted O.

from Northville Jun. 19, 2020

10

Top reason: I had a wonderful experience- the delivery team was great! Thank you!

One thing: n/a

Wilma D.

from Northville Jun. 19, 2020

10

Top reason: The service I received was fine thank you to everyone involved!

One thing: n/a

Walter & Denise C.

from Piseco Jun. 19, 2020

10

Top reason: Everything good.

Diane C.

from Lake Pleasant Jun. 19, 2020

10

Top reason: I had a very nice experience!

One thing: n/a

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