Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.



1288 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Eric & Emily C.

from Johnstown Mar. 19, 2020


Top reason: Everything was good.

Bob & Judy S.

from Wells Mar. 19, 2020


Top reason: Efficient service.

John & Louise S.

from Mayfield Mar. 19, 2020


Top reason: Great service! The issue was resolved.

Charlie & Ann G.

from Wells Mar. 19, 2020


Top reason: Great service.

Bill & Mary F.

from Fort Johnson Mar. 19, 2020


Top reason: You do price matching and great service.

Christopher & Theresa H.

from Gloversville Mar. 19, 2020


Top reason: I like that you're a local company. I can come look at items locally.

Bob & Judy M.

from Northville Mar. 19, 2020


Top reason: Hard working technician with great results.

Matt & Heidi B.

from Johnstown Mar. 19, 2020


Top reason: The team was very professional.

Frank & Karen B.

from Amsterdam Mar. 19, 2020


Top reason: The team was wonderful.

Sandra S.

from Gloversville Mar. 19, 2020


Top reason: The delivery team was so kind and caring. Thank you for accommodating me with the delivery today.

One thing: Nothing at this time

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