Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1401 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Warren & Caryl H.

from Northville Feb. 21, 2020

10

Top reason: Everything went very well today the guys did a great job we are very please with the new mattress.

One thing: Nothing

John & Kelly H.

from Northville Feb. 21, 2020

10

Top reason: Everything looks great.

Carl & Sarah B.

from Amsterdam Feb. 21, 2020

10

Top reason: Delivery went great.

Justin & Lisa Y

from Fonda Feb. 21, 2020

10

Top reason: Delivery went smoothly. Everything looks great.

Don & Melissa N.

from Gloversville Feb. 20, 2020

10

Top reason: Everything went very well! The guys did a great job.

One thing: Nothing

Sal D.

from Amsterdam Feb. 20, 2020

10

Top reason: Tim was great.

Kim R.

from Fultonville Feb. 20, 2020

10

Top reason: I was happy with the service that Bob gave today. I'll be in to purchase new.

Amar & Pinal P.

from Johnstown Feb. 20, 2020

10

Top reason: Everything went very well today. The guys did a great job.

One thing: Nothing.

Pineview Commons

from Johnstown Feb. 20, 2020

10

Top reason: Service went well. Thank you!

Brandon B.

from Gloversville Feb. 20, 2020

10

Top reason: I heard that everything went great with the delivery. My wife loves the new range and that's all that matters. All is well.

One thing: Nothing at all.

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