Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (518) 762-7829 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(518) 762-7829

Guest Feedback

Rick Ruby: OwnerRick RubyOwner

Nothing is more important to Ruby & Quiri than providing you with outstanding experiences. After every delivery, installation and service call, we call with a quick follow-up survey on your experience. This Guest Feedback page shows in real-time the responses we have received. This information is not edited and is the direct feedback (good and bad) we receive.

If your experience hasn’t been positive, our owner really wants an opportunity to make it right. Rick Ruby can be reached on his cell phone at 518-365-1139 (home is 518-835-4480) or via email at rruby@randq.com.

If you are interested in sharing your experience, we encourage you to leave a review on our Google and Yelp pages.

Average
Rating

9.9

1288 responses
from last 100 days

What we ask our guests...

We try to ask every guest...

How likely are you to recommend Ruby & Quiri to your friends and family?

Select one: 1 2 3 4 5 6 7 8 9 10

Then we follow up with these two questions.

  • What’s the top reason you gave us that score?
  • What one thing could we have done better?

Here’s how they respond...

Anne R.

from Halfmoon Mar. 19, 2020

10

Top reason: Delivery went well. Sofa sleeper looks nice.

One thing: Nothing at this time

Sherri K.

from Amsterdam Mar. 19, 2020

10

Deidre P.

from Johnstown Mar. 19, 2020

10

Top reason: Excellent across the board. Will definitely do buisness again with the Ashley HomeStore. Thank you very much!

One thing: Nothing at this time

Angel K.

from Johnsonville Mar. 19, 2020

10

Top reason: The service was perfect and we could not ask for anything better.

Ken D.

from Galway Mar. 19, 2020

10

Top reason: Delivery went well. We are happy with our purchase.

One thing: Nothing at this time.

Bill & Marilyn D.

from Amsterdam Mar. 19, 2020

10

Top reason: Tim was a swell guy. Helped with what needed to be done and resolved everything.

Bill & Marilyn D.

from Amsterdam Mar. 19, 2020

10

Top reason: Tim was great.

Jean G.

from Gloversville Mar. 18, 2020

10

Top reason: Wonderful! The guys were fantastic with the delivery. Thank you for everything.

One thing: Nothing at this time

Beth R.

from Johnstown Mar. 18, 2020

10

Top reason: The tech was very knowledgeable and was able to fix the dryer with one stop.

Bruce & Sandra L.

from Mayfield Mar. 18, 2020

10

Top reason: I shopped over the phone and it was super smooth.

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